# Cobros automáticos Client accounts can only view and activate auto-billing if their parent agency account has enabled it for them and has selected a package for additional message credits. Auto-billing is triggered when your account/ chatbot is queried, but it does not have enough credits left. For example: If your account has auto re-billing enabled set to 1k credits. If your account falls below 1k credits, your credit card on file is charged for the lowest additional credits amount to ensure your account remains active with credits. The system automatically determines which package to purchase based on the varied packages available. The necessary credits are deducted for the purchase, and any surplus credits are added to the user's account. In all scenarios, auto-billing is initiated first. The account owner is then informed/notified, and the process continues seamlessly without disruption. This auto-billing system ensures that all client sub-accounts have continuous access to the necessary resources (chatbots and credits) without manual intervention. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://lety.gitbook.io/lety-docs/precios-y-creditos/cobros-automaticos.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.