✔️Best practices

1. The Base System Prompt is the most important part of your AI chatbot. These are the rules, or guardrails that tell the AI how to behave. If you are getting strange responses, simply update the Base System Prompt in order to correct that behavior.

2. The Knowledge Base is the second most important part of the AI chatbot. Good data in equals good responses out. The same can be said for bad data. Try to make sure that any data that you upload to the knowledge base is relevant to what a user might ask about. If you are getting wrong answers, or the chatbot doesn’t know the answer, enable Debug Mode to see what data is being sent to OpenAI to generate the response.

a. PDFs and Websites will often have a lot of extra, non-relevant information added that can confuse the AI chatbots.